FAQ

 What makes i & u ʼs products special?

- they are all hand-draw with love <3 

 

- I take time to make most of my products by hand in order to create a special experience for you & clothes produced in such limited quantities.

 

- I will never draw anything that I donʼt feel or believe in. I willing to wait, even if it means not dropping anything for months to offer a product that I am proud to deliver to my costumers. I am not in this to drop things purely for the sake of making sales.

 

- t-shirts are made with 100% organic cotton. This means no chemicals in the production process, and no pesticides in the growing process of the cotton. it also means they cost so much to make lol but it's so worth it. (:

 

When is the next drop? 

- Wish I could offer definitive timelines but unfortunately, itʼs unpredictable.

Keep refreshing! 

 

Will you ever restock products?

 - I will not repeat any of my designs. I want my products to have a special value to my customers who purchase them in time so NO RESTOCK once sold out.

 

Washing & Care Instructions:

- Machine wash cold, hang dry.

- Iron gently inward. Avoid the screen area.

 

What size should I get?

 - Everything fits true to size, but size up for a more oversized fit.

Once your order is completed, sizes cannot be changed.

 

When will my order be shipped?

- Asap! We are a very small operation but work to get everything shipped as fast as we possibly can!

 

- Orders generally ship 3-5 business days.

Tracking will be emailed to you once the mail service picks up your package.

 

Return/Refund?

- All sales are final. We do not accept any return or refund or exchanges unless the products are faulty. If thatʼs the case, email us on help@usiandu.com for further review. 

 

How can I contact you?

- For general inquiry, please email 💌 help@usiandu.com